+ Shipping Policy:

Free shipping on orders over $100. Economy shipping is $8.00 flat rate for 5-8 business days. Expedited shipping is $13.00 flat rate for 3-4 business days. 

For  ( CANDA, ALASKA, HAWAII, PUERTO RICO, GUAM,USA VIRGIN ISLANDS) shipping fees will be increased based on weight and location. 

+ Restocks:

If an item is out of stock, simply know we do our best to restock. If this is the case simply email info@ashandgraceboutique.com and put the title: RESTOCK and  item name/description and we will email you next business day. 

+ Cancellation Policy:

After orders are confirmed no cancellation under any circumstances. 

+ Return Policy:

We want you to LOVE what you buy, just as much as we appreicate you! In the case you are not satisfied with your item, we have our return policy listed below. Please feel free to message customer service if needed, at info@ashandgraceboutique.com, we are available M-F, 10AM-6PM EST. 

+ No returns on WORN/DAMAGED or WASHED items. 

+ All ORIGINAL TAGS must be attached to item(s). 

+ Returns must be made within 14 days of purchase.

+ YOU are responsible for shipping item back to:

 ASH + GRACE BOUTIQUE LLC - RETURNS

1700 PATTIE LANE

CHESAPEAKE, VIRGINIA 23321

Please try to include the packaging slip, as it will make it easy to process the return quickly. Once we receive the item and meets our guidelines above, you will be issued a CREDIT for our store within 7 days. 

+ Exchange Policy:

Exchanges can be made, and it is on you to ship the item back to the listed address above. Please include the original packaging slip -noted Exchange and your name, order # and size you wish to exchange for. If for some reason the item you ask for is out of stock, we provide you a credit. 

+ Lost Packages:

Once an order leaves ASH AND GRACE BOUTIQUE, it is NOT our responsiblity any longer and on the shipping company. We are sorry and know things happen. If this does and it shows on our end via tracking that your package arrived you are responsible for reporting it with the shipping company. 

+ Damages:

If for any reason an item you received is damage, we will happily refund you. Please email info@ashandgraceboutique.com titled: Damaged with images of the item, name and order # for a refund within 5 days.